before you book
We know booking a trip is exciting, and reading Terms & Conditions probably isn’t. But because we’re a small business (run by two real humans who genuinely care about our travelers), we want to be upfront about how everything works.
When you book a Legit Trip, we immediately begin making commitments on your behalf—reserving hotels, paying local guides, securing transportation, and coordinating with our incredible partners around the world. Many of these expenses are non-refundable to us, which is why our cancellation policies must be clear and consistently applied. We never enjoy telling someone “no” when life throws them a curveball. But treating every traveler fairly means following the same policies for everyone.
Please take a few minutes to review the terms below before booking. If you have any questions, we’re always happy to help. We want you to book with confidence, knowing exactly what to expect. Thanks for trusting us with your adventure—we can’t wait to travel with you.
Cancellation, Refund, and Transfer Policy
Your ability to cancel, receive a refund, or transfer a booking depends entirely on how many days prior to the scheduled trip departure date your written cancellation notice is received.
More than 120 Days Prior to Trip Departure
Deposits: All trip deposits are strictly non-refundable. However, your deposit may be transferred one (1) time to another individual (who is not currently registered for that trip) or credited toward a future Legit Trip. Any such transfer or credit is subject to a $100.00 USD rebooking fee.
Additional Payments: Any additional payments made toward the remaining balance beyond the initial deposit are fully refundable.
(including contracting an illness, injury, or testing positive for an infectious disease).
•Weather events, natural disasters, terrorism, civil strife, strikes, or airline delays, cancellations, and defaults.
Legit Trips cannot provide full or partial refunds for any unused portion of a trip once the itinerary has commenced. If you are unable to join a trip, must leave a trip early, are delayed arriving, are quarantined, or are denied boarding/entry by an airline or government authority due to health or documentation issues, no refunds, credits, or compensation of any kind will be provided.
If Legit Trips cancels a trip, you will receive a full refund processed back to your original method of payment. However, in the event of unforeseen circumstances or safety concerns, we reserve the right to reschedule the trip instead of canceling it. You will be notified directly via email regarding any trip updates or rescheduling details.
If we cancel the trip, you will receive a full financial refund processed back to your original method of payment. If we reschedule the trip due to unforeseen circumstances and you are unable to make the new dates, you will receive a 100% travel credit valid for any Legit Trip departing within one (1) year. You will be notified of any cancellations, rescheduling, or credit details via email directly from the Legit Trips owners.
Because our cancellation policies are strictly enforced and do not accommodate medical or personal emergencies, WE STRONGLY RECOMMEND THAT ALL TRAVELERS PURCHASE COMPREHENSIVE TRAVEL INSURANCE. For maximum protection, we advise purchasing a policy that includes “Cancel For Any Reason” (CFAR) coverage. Please visit our Travel Insurance page for more information.
